United Services Automobile Association

The United Services Automobile Association (USAA) is a diversified financial services group headquartered in San Antonio, Texas. The company's offerings include insurance, banking, investment and retirement products to people who serve in Army, Coast Guard, Air Force, Marines, Navy, National Guard and Reserves as well as cadets, midshipmen, veterans, widows, widowers and un-remarried former spouses of USAA members. The firm is one of the leading home and auto insurers and credit card providers in the United States. With over 13 million members and 37,000 employees (1 in 4 employees are veterans or military spouses), it is ranked among the best life insurers, the largest property/casualty insurers, and has the highest score for customer service. The company's banking products are provided through USAA Federal Savings Bank. The United Services Automobile Association was established in 1922 by a group of Army officers. For the year ended December 31, 2023, USAA had $211.6 billion in total assets, $97 billion in deposits and $43 billion in net loans.

 USAA Key Facts (FY 2023)

Credit ratings:
AM Best (Financial Strength Rating): A++ (Superior)
AM Best (Long-Term ICR): aaa (Exceptional)
Standard & Poor's: AA+
Data as of June 2024

USAA Group of Companies:
United Services Automobile Association
USAA Casualty Insurance Company
USAA General Indemnity Company
USAA County Mutual Insurance Company
USAA Life Insurance Company
USAA Life Insurance Company of New York
USAA Life General Agency, Inc
Garrison Property and Casualty Insurance Company
USAA Financial Planning Services Insurance Agency
(USAA Financial Insurance Agency in California)
USAA Investment Services Company
USAA Limited, USAA S.A. – European subsidiaries
USAA Federal Savings Bank
USAA Savings Bank (USAA Credit Cards)
USAA Residential Real Estate Services
USAA Mortgage Solutions
USAA Alliance Services
USAA Acceptance, LLC

USAA Locations in the U.S.
USAA International Locations

Head office address:
9800 Fredericksburg Road
San Antonio, TX 78288
United States
Phone number: 800 531 8722
Fax: 800 531 8877
24/7 Roadside Assistance: 800 531 8555
Routing Number: 314074269
Website: www.usaa.com