Citizens Financial Group, Inc

Citizens Financial Group, CFG, Citizens Bank
Citizens Bank office

Citizens Financial Group, Inc (NYSE: CFG) is one of the largest U.S. retail bank holding companies operating through approximately 1,000 branches and 2,800 ATMs in 11 states including Rhode Island, Massachusetts, New Hampshire, Pennsylvania, Connecticut, Michigan, Delaware, Vermont, New Jersey, Ohio and New York. The company also maintains about 150 non-branch offices located in other states and the District of Columbia. Citizens Financial Group via its subsidiaries provides a full range of banking services including checking and savings accounts, money market accounts, certificates of deposit (CDs), credit cards, home and personal loans, student loans, commercial loans, small business administration (SBA) loans, business mortgage, business lines of credit, business insurance, person life insurance, long-term care insurance as well as retirement planning, wealth management, cash management, treasury services, merchant and payroll services, asset finance, employee benefits solutions, investment management, foreign exchange, online and mobile banking, healthcare banking and much more. The company was established in 1828 and is headquartered in Providence, Rhode Island. Recently, the Group completed acquisition of Franklin American Mortgage, expanding its presence into Texas and Tennessee. In 2019, Citizens Financial Group consolidated its primary banking subsidiaries through a merger of Citizens Bank of Pennsylvania (CBPA) into Citizens Bank, National Association. The company ranks 22th on the list of biggest banks in the U.S. based on total assets. The common stock of Citizens Financial Group is listed on the New York Stock Exchange and trades under the ticker symbol CFG, with a market capitalization of US$11 billion as of June 23, 2020.


Total Revenue $6.491 billion (2019)
Net Income $1.791 billion (2019)
Total Assets $176.719 billion (03/2020)
Total Deposits $133.475 billion (03/2020)
Stockholders' equity $21.950 billion (03/2020)
Tier 1 capital ratio 10.5 (03/2020)
Number of employees (Full time equivalents, FTEs) 17,800 (3/2020)

 Retail Branches

Metropolitan Statistical Area Total Branches
Boston, MA 202
Philadelphia, PA 169
Pittsburgh, PA 112
Providence, RI 93
Detroit, MI 81
Cleveland, OH 50
Manchester, NH 19
Buffalo, NY 40
Albany, NY 21
Rochester, NY 25

Citizens Financial Group credit ratings:
(Long-term/Short-term issuer)
Fitch Ratings: BBB+/F1
Standard & Poor's: BBB+/A-2

Citizens Bank, N.A. credit ratings:
(Long-term/Short-term issuer)
Moody's: Baa1/-
Fitch Ratings: BBB+/F1
Standard & Poor's: A-/A-2

Citizens Financial Group subsidiaries:
Citizens Bank, N.A.
Citizens Bank of Pennsylvania
Charter One
CCO Mortgage
Card Services
Citizens Capital Inc
Auto Finance Division
CCO Investment Services Corp
RBS Citizens Business Capital
RBS Citizens Asset Finance Inc

Head office address:
One Citizens Plaza
Providence, RI 02903
United Sates
Phone number: 1 401 456 7000