First Direct

First Direct is an online retail bank operating as a subsidiary of HSBC UK Bank plc. With about 2,500 employees and 1.5 million customers, it offers award-winning savings and current accounts, personal loans from £1,000 to £50,000 in minutes, debit and credit cards; home, life and travel insurance, and mortgage products. It also offers share dealing services, phone and mobile banking, and international payments online with no fees. Apple Pay, Google Pay, Samsung Pay and mobile app are available. First Direct life insurance is provided by HSBC Life (UK) Limited. The Bank’s customers can visit any HSBC branch or ATM to pay in and withdraw cash. First Direct services are also available through 11,500 post office branches located across the United Kingdom. The company was launched in 1989 and maintains offices in Leeds (England) and Hamilton (Scotland). First Direct is the UK's #1 brand for customer satisfaction according to Customer Service Institute as well as number one in KPMG Customer Experience Excellence Survey.

MoneyWise Awards:
Most Trusted Current Account Provider
Most Trusted Financial Provider
Most Trusted Mortgage Provider
Most Trusted Loans Provider
Best Provider for Regular Savers
Best Banking App

MoneyFacts Awards:
Online Banking Provider of the Year
Current Account Switching Provider of the Year

Head office address:
40 Wakefield Road
Stourton, Leeds, LS98 1FD
West Yorkshire, England
United Kingdom
Website: www.firstdirect.com